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FAQ
Straight answers about the umbrella, delivery, returns and the warranty. If yours is not here, contact us.
12-month defect warranty · 14-day returns
Help
Straight answers about the umbrella, delivery, returns and the warranty. If yours is not here, contact us.
Ten fibreglass-reinforced ribs flex in a gust and return instead of snapping. The frame is rated for Beaufort force 6, a strong breeze of roughly 25–31 mph.
The idea of a clip handle is not unique to us. What you pay for here is the ten-rib frame, the auto open-and-close mechanism, the UPF50+ underside, the colour range, a UK-based seller, 14-day returns and a 12-month defect warranty.
About 490 g.
One size. 105 cm across when open, 68.5 cm tall, and 37 cm by 6 cm folded. Measured by hand, so allow a small variance.
The ring is moulded plastic with a matte soft-touch finish, not metal, and the gate is sprung closed. Clip it to a strap, hook or D-ring rather than a fabric loop that could stretch.
Yes. The inside of the canopy has a black coating that blocks 99% of UV rays, rated UPF50+, so it works as a parasol and stays noticeably cooler underneath.
Shake it, hang it open or half-open by the ring until dry, then fold and strap. Do not store it wet in a bag.
Orders are dispatched from the UK within 1–2 days and delivered in 4–6 days. You get a tracking link by email when it ships.
Yes, within 14 days of delivery, unused and in its packaging. You pay return postage. We refund within 2–3 working days of receiving and checking it; your bank may take a few more days.
Manufacturing defects for 12 months from delivery: a rib that fails in normal use, a button that stops working, seams that open. Not covered: damage from misuse, being left open in a storm, being sat on, or normal wear. Your statutory rights are not affected.