FAQ

Ten fibreglass-reinforced ribs flex in a gust and return instead of snapping. The frame is rated for gusts to 31 mph, Beaufort force 6, a strong breeze of roughly 25–31 mph.

Press the button once to open. Press it again and the canopy closes, but the shaft stays extended. That is normal. Hold the handle and push the shaft firmly down until it clicks and locks. It is stiff for the first few goes while the spring is new. Once it clicks, the button opens it again.

The idea of a clip handle is not unique to us. What you pay for here is the ten-rib frame, the auto open-and-close mechanism, the UPF50+ underside, the colour range, a UK-based seller, 14-day returns and a 12-month guarantee.

About 490 g.

One size. 105 cm across when open, 68.5 cm tall, and 37 cm by 6 cm folded. Measured by hand, so allow a small variance.

The ring is moulded plastic with a matte soft-touch finish, not metal, and the gate is sprung closed. Clip it to a strap, hook or D-ring rather than a fabric loop that could stretch.

Yes. The inside of the canopy has a black coating that blocks 99% of UV rays, rated UPF50+, so it works as a parasol and stays noticeably cooler underneath.

Shake it, hang it open or half-open by the ring until dry, then fold and strap. Do not store it wet in a bag.

Orders are dispatched within 1–2 days and usually arrive within 4 days of ordering. You get a tracking link by email when it ships. Delivery dates are estimates and carrier delays can happen; if your order has not arrived within 10 days, contact us and we will trace or replace it.

Yes, within 14 days of delivery, unused and in its packaging. You pay return postage. We refund within 2–3 working days of receiving and checking it; your bank may take a few more days.

Manufacturing defects for 12 months from delivery: a rib that fails in normal use, a button that stops working, seams that open. Not covered: damage from misuse, being left open in a storm, being sat on, or normal wear. Your statutory rights are not affected.